How to Stop a Debit Order with FNB Bank

What is a debit order

FNB Bank offers a range of online banking services allowing customers to manage their accounts from anywhere, anytime. One of the features that customers can use is the ability to stop a debit order. In this article, we’ll walk you through the steps you need to follow to stop a debit order with FNB Bank. We’ll explain why you want to prevent a debit order and give you tips to help you make the process as smooth as possible.

  • A debit order is an agreement with a third party to withdraw a specified amount from your bank account regularly.
  • Reasons to stop a debit order include canceling a service, finding a better deal, or being a victim of fraud.
  • FNB Bank offers convenient methods to stop debit orders: through digital banking platforms (online and mobile) or by contacting customer service at 087 575 0000.

What is a debit order?

Before we dive into how to stop a debit order, it’s important to understand what a debit order is. A debit order is a commitment between you and a third party to take an agreed amount of money out of your bank account every month to pay for a service or to repay a loan.

When you set up a debit order, you authorize the third party to take the specified amount from your bank account regularly. The frequency of payments could be monthly, weekly, or any other agreed-upon period.

Why Would You Want to Stop a Debit Order?

There are many reasons why you should stop a debit order. You may have canceled a service you were paying for by debit order or found a better deal with a different provider.

In some cases, you might have been the victim of a scam or fraud, and unauthorized debit orders have been taken from your account. Whatever the reason, knowing how to stop a debit order with FNB Bank is important.

How to Stop a Debit Order with FNB Bank

FNB Bank provides several ways for customers to stop debit orders. Here are the three main methods:

Using FNB Digital Banking Platforms

With FNB, you can stop unauthorized debit orders anytime and anywhere using their digital banking platforms. You can stop the debit order using the Banking App, FNB Internet Banking, or Cellphone Banking. You won’t need to deal with any paperwork or visit a branch. Follow these steps to stop the debit order using FNB’s online banking platform:

  1. Open the FNB online banking platform.
  2. Open the Menu.
  3. Select Stop Debit Order.
  4. Select the account you want to stop the debit order on.
  5. Select Add Instruction.
  6. Click Stop for the Debit Order you want to stop.
  7. You can stop that specific debit order or enter amounts in the From and To fields above to stop all debit orders within your specified range.

With the FNB Banking App

You can stop a debit order through the FNB mobile app if you prefer to use your phone. Follow these steps:

  1. Open the FNB app on your phone.
  2. Go to Accounts.
  3. Click on the arrow in front of the account from which money has been deducted.
  4. On the next page, go to My debit orders.
  5. A list of your debit orders will appear.
  6. Choose the one that you wish to cancel.
  7. Your debit order will now be canceled.

FNB Customer Service

If you are having trouble using online banking platforms or mobile apps, contact FNB customer service at 087 575 0000. They can guide you through the process and help you stop the debit order. You can contact them through their website or phone or by visiting a branch.

Frequently asked question

How can I cancel a debit order?

To cancel a debit order, you must contact the party you have the signed contracted agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure the instructions are followed.

How can I stop a debit order with FNB Bank?

To stop a debit order with FNB Bank, use their digital banking platforms (online or mobile) by selecting the specific account and debit order or contact FNB customer service at 087 575 0000 for assistance.


In conclusion, stopping a debit order with FNB Bank is straightforward. You can use their digital banking platforms, and their mobile app, or contact their customer service for assistance. Check our previously published article on How to pay dstv using fnb app.


Hello friends, my name is RK Singh, and I am an engineer. But by profession, I am a blogger. My main goal in starting this blog is to solve the difficulties people face in using online banking, bank branch codes, debit cards, and credit cards. I am not affiliated with any bank or company. I try my best to give the correct information to the people so that they can achieve their goals in the right way.

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