FNB Bank Contact Details: How to Contact FNB Bank Customer Service by Phone Or, Mail

  • FNB, one of South Africa’s largest banks, offers a 24-hour call center to assist customers with various queries and issues.
  • The FNB 24hr Customer Care Number covers a range of services, including lost cards, fraud reports, credit cards, banking, insurance, loans, and more.
  • Customers can contact FNB through email for specific services, such as queries, complaints, debit orders, and insurance claims.
  • Social media channels, including Facebook, Twitter, LinkedIn, and Instagram, provide additional avenues for customer service inquiries.

Do you need assistance from customer service but don’t know how to get in touch with them? FNB has a 24-hour call center you can contact for any queries or issues related to your account. In this article, we’ll provide you with the FNB call center number and a guide on contacting customer service easily.

FNB 24hr Customer Care Number

Bank Customer Service
Query TypeContact numberEmail
Lost card087 575 9406
011 369 1189
Report Fraud087 575 9444
+27 11 369 2924
Credit cards087 575 1111
087 736 4800
Telephone Banking087 575 9404
Cellphone Banking087 575 9405
Premier credit card087 577 7000
Cancel credit card087 575 9406
Insurance087 736 7774
0861 490 100
Car insurance087 312 0001fnbstiservicing@fnb.co.za
Paypal087 572 9725
Loans087 730 5596personalloans@fnb.co.za
Gold services087 575 4653
Private banking087 575 4727
Visa Global customer service0800 990 475
Forex08601 FOREX (36739)forex@fnb.co.za
FNB Connect135 from an FNB SIM or 087 575 0147 from any landline
Banking App087 575 0362
eWallet087 575 9405
General Enquiries 087 575 9404

FNB Customer Care Email

Customers can reach out to the financial services provider via;

Queries and complaintscare@fnb.co.za
Follow-up on lodged disputesfnbcard@fnb.co.za
Debit order and salary switchingdebitorders@fnb.co.za
Foreign exchangefx@fnb.co.za
Cash solutionsfnbcashsolutions@fnb.co.za
Life insurancefnblife@fnb.co.za for a new policyfnblifeclaims@fnb.co.za for claims
Home Insurancefnbibsales@fnb.co.za for a new policyfnbiinsurancebrokers@fnb.co.za for inquiriesinbclaims@fnb.co.za for claimscare@fnb.co.za for complaints or compliments
Car insuranceswitchinnsurance@fnb.co.za for salesfnbstimotorclaims@fnb.co.za for claimsfnbstiservicing@fnb.co.za for servicing and complaints
Credit card:fnbcard@fnb.co.za for cancellationsfastapp@fnb.co.za for applicationsfnbcard@fnb.co.za for the classic and gold cards, Premier cards, and general inquirieswealthcard@fnb.co.za for private wealthprivateservice@fnb.co.za for private clients

Contact FNB Customer Service through social media channels

These platforms are great in that you can get your questions answered quickly. Another good thing is that you retain a record of the chat that you carried out with FNB.

Why look for the FNB 24-hour call center number?

FNB 24hr Call Centre
Call Centre

You might need to contact the FNB call center for various reasons, such as:

  • Queries related to your account balance, transactions, or fees
  • Reporting lost or stolen cards
  • Assistance with online banking or mobile app
  • Complaints or disputes related to your account
  • Applying for new products or services

Frequently Asked Questions

Can I contact FNB customer service on weekends?

Yes, FNB has a 24-hour call center that you can contact any day of the week.

Does FNB have WhatsApp?

The First National Bank does not have a WhatsApp number to connect with customers. The bank only offers internet services via the FNB Connect telecommunications unit.

What is the FNB call center number?

087 575 9404

How can I contact FNB customer service for assistance?

Dial the 24-hour FNB Customer Care Number for services like lost cards (087 575 9406), fraud reports (087 575 9444), and more. Alternatively, email care@fnb.co.za for general queries or follow-up on disputes.

Editorial Note: The information in this post is deemed accurate at the time of publication. Please note that we are not affiliated with FNB, and the bank reserves the right to change its operations as it deems fit. Neither the author nor the publisher of this website is liable for any losses that may occur from this use or misuse of the information in this post.


Hello friends, my name is RK Singh, and I am an engineer. But by profession, I am a blogger. My main goal in starting this blog is to solve the difficulties people face in using online banking, bank branch codes, debit cards, and credit cards. I am not affiliated with any bank or company. I try my best to give the correct information to the people so that they can achieve their goals in the right way.

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