- FNB, one of South Africa’s largest banks, offers a 24-hour call center to assist customers with various queries and issues.
- The FNB 24hr Customer Care Number covers a range of services, including lost cards, fraud reports, credit cards, banking, insurance, loans, and more.
- Customers can contact FNB through email for specific services, such as queries, complaints, debit orders, and insurance claims.
- Social media channels, including Facebook, Twitter, LinkedIn, and Instagram, provide additional avenues for customer service inquiries.
Do you need assistance from customer service but don’t know how to get in touch with them? FNB has a 24-hour call center you can contact for any queries or issues related to your account. In this article, we’ll provide you with the FNB call center number and a guide on contacting customer service easily.
FNB 24hr Customer Care Number
| Query Type | Contact number | |
|---|---|---|
| Lost card | 087 575 9406 011 369 1189 | |
| Report Fraud | 087 575 9444 +27 11 369 2924 | |
| Credit cards | 087 575 1111 087 736 4800 | fnbcard@fnb.co.za |
| Telephone Banking | 087 575 9404 | |
| Cellphone Banking | 087 575 9405 | |
| Premier credit card | 087 577 7000 | |
| Cancel credit card | 087 575 9406 | |
| Insurance | 087 736 7774 0861 490 100 | |
| Car insurance | 087 312 0001 | fnbstiservicing@fnb.co.za |
| Paypal | 087 572 9725 | |
| Loans | 087 730 5596 | personalloans@fnb.co.za |
| Gold services | 087 575 4653 | |
| Private banking | 087 575 4727 | |
| Visa Global customer service | 0800 990 475 | |
| Forex | 08601 FOREX (36739) | forex@fnb.co.za |
| FNB Connect | 135 from an FNB SIM or 087 575 0147 from any landline | |
| Banking App | 087 575 0362 | |
| eWallet | 087 575 9405 | |
| General Enquiries | 087 575 9404 |
FNB Customer Care Email
Customers can reach out to the financial services provider via;
| Service | |
| Queries and complaints | care@fnb.co.za |
| Follow-up on lodged disputes | fnbcard@fnb.co.za |
| Debit order and salary switching | debitorders@fnb.co.za |
| Foreign exchange | fx@fnb.co.za |
| Cash solutions | fnbcashsolutions@fnb.co.za |
| Life insurance | fnblife@fnb.co.za for a new policyfnblifeclaims@fnb.co.za for claims |
| Home Insurance | fnbibsales@fnb.co.za for a new policyfnbiinsurancebrokers@fnb.co.za for inquiriesinbclaims@fnb.co.za for claimscare@fnb.co.za for complaints or compliments |
| Car insurance | switchinnsurance@fnb.co.za for salesfnbstimotorclaims@fnb.co.za for claimsfnbstiservicing@fnb.co.za for servicing and complaints |
| Credit card: | fnbcard@fnb.co.za for cancellationsfastapp@fnb.co.za for applicationsfnbcard@fnb.co.za for the classic and gold cards, Premier cards, and general inquirieswealthcard@fnb.co.za for private wealthprivateservice@fnb.co.za for private clients |
Contact FNB Customer Service through social media channels
These platforms are great in that you can get your questions answered quickly. Another good thing is that you retain a record of the chat that you carried out with FNB.
Why look for the FNB 24-hour call center number?
You might need to contact the FNB call center for various reasons, such as:
- Queries related to your account balance, transactions, or fees
- Reporting lost or stolen cards
- Assistance with online banking or mobile app
- Complaints or disputes related to your account
- Applying for new products or services
Frequently Asked Questions
Yes, FNB has a 24-hour call center that you can contact any day of the week.
The First National Bank does not have a WhatsApp number to connect with customers. The bank only offers internet services via the FNB Connect telecommunications unit.
087 575 9404
Dial the 24-hour FNB Customer Care Number for services like lost cards (087 575 9406), fraud reports (087 575 9444), and more. Alternatively, email care@fnb.co.za for general queries or follow-up on disputes.
Editorial Note: The information in this post is deemed accurate at the time of publication. Please note that we are not affiliated with FNB, and the bank reserves the right to change its operations as it deems fit. Neither the author nor the publisher of this website is liable for any losses that may occur from this use or misuse of the information in this post.
Author
Hello friends, my name is RK Singh and I am an engineer. However, by profession, I am a blogger; I have a keen interest in the finance niche. My main goal in starting this blog is to solve the difficulties people face in using online banking, bank branch codes, debit cards, and credit cards. I am not affiliated with any bank or company. I strive to provide people with accurate information so that they can achieve their goals correctly. If you still have any queries, please feel free to follow my social media accounts listed below and ask questions without hesitation. Thanks.
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