FNB Insurance Contact Number: How to talk with FNB insurance customer service?

FNB Insurance customer service

In today’s fast-paced world, insurance is not just a protection; It has become a necessity. And one of the essential aspects, when you’re dealing with insurance, is connecting with customer service when you need help. FNB Insurance understands this, and in this article, we will guide you through different ways to seamlessly connect with FNB Insurance customer service. Whether you have a question, need support, or want to make a claim, FNB Insurance is always there to assist you.

Before diving into the specifics of the FNB Insurance Contact Number, let’s take a moment to understand why having a reliable point of contact with your insurance company is so vital.

Insurance is all about safeguarding your financial well-being and protecting the things that matter most to you, whether it’s your home, car, health, travel, or loved ones. However, unexpected events and emergencies can occur at any time, requiring you to seek immediate assistance or information. This is where the FNB Insurance Contact Number becomes your lifeline.

FNB Insurance Contact Number

Query TypeContact numberOperating hoursEmail
Life Cover087 736 7774, 087 736 7771
+27 11 371 3711 (International)
08:15 – 16:30 (Mon – Fri)
Funeral Plan087 736 777208:00 – 17:00 (Mon – Fri)
08:00 – 13:00 Sat (weekend)
FNB Insurance BrokerFor Roadside Assistance: 0860 328 328 (option 1)
For A New Policy: Call 0860 328 328 (option 2)
For Policy enquiries and changes: Call 0860 328 328 (option 3)
For Claims: Call 0860 328 328 (option 4)
For Group schemes: Call 0860 328 328 (option 5)
For Complaints or Compliments: Call 087 736 0816
Law on CallFor sales, claims, policy administration: 087 736 7773
For complaints or compliments: 087 575 9408
Health087 736 777208:00 – 17:00 (Mon – Fri)
08:00 – 13:00 Sat (weekend)
Car InsuranceRoadside assistance, Servicing/complaints: 0873120001fnbstisales@fnb.co.za
First warranty087 312 1071FirstWarrantySupport@fnb.co.za
First Bodyline087 312 1148ScratchandDent@fnb.co.za
Building Insurance087 312 0001For Sale: fnbinsurancesales@fnb.co.za
Claims: fnbsticlaims@fnb.co.za
Policy Changes: fnbstiservicing@fnb.co.za

Contact FNB Insurance Customer Service through social media channels

These platforms are great in that you can get answers to your questions quickly. Another good thing is that you can also keep a record of the chats you have with FNB, which can be useful to you later.

Connect via Live Chat

For those who prefer typing over talking, the FNB Insurance website offers a live secure chat feature. It allows you to communicate with a customer service agent in real time. This option is perfect for inquiries that require a quick response but don’t necessitate a phone call. The Live chat is known for its efficiency and convenience.

Visit a Local Branch

For a more personal touch, you can visit the nearest FNB branch. Talking face-to-face with a customer service representative can be especially beneficial for complex issues or in-depth discussions about your policy.

Mobile App Convenience

FNB offers a banking app that puts your policy information at your fingertips. You can use the app to check policy details, pay premiums, and even connect with customer service through the in-app chat feature. It’s a handy tool for managing your insurance on the go.

Editorial Note: The information in this post is deemed accurate at the time of publication. Please note that we are not affiliated with FNB, and the bank reserves the right to change its operations as it deems fit. Neither the author nor the publisher of this website is liable for any losses that may occur from this use or misuse of the information in this post.


Hello friends, my name is RK Singh, and I am an engineer. But by profession, I am a blogger. My main goal in starting this blog is to solve the difficulties people face in using online banking, bank branch codes, debit cards, and credit cards. I am not affiliated with any bank or company. I try my best to give the correct information to the people so that they can achieve their goals in the right way.

For More Information, Please Follow Me On Social Media.

Scroll to Top