You deserve the best service from your bank, and that’s why First National Bank (FNB) is always looking for ways to use technology to make your life easier. Whether you need to check your balance, pay a bill, or seek advice, if you ever need help, you can contact an FNB bank advisor.
You can contact their supportive staff using the toll-free FNB credit card number and contact details provided below. They are always ready to answer your questions and efficiently resolve your issues. To learn more about how to use these contact details, continue reading.
FNB Bank was established in 1838 and is considered the largest bank in South Africa. It has attracted many customers due to its services. However, with an increase in the number of customers, complaints from those needing assistance have also risen. To avoid the hassle of visiting the bank for help, FNB Bank provides a toll-free number and contact details that you can use to receive assistance.
FNB Customer Care
FNB has a dedicated customer service unit to address the general needs and issues of its customers. You can contact them by calling 087 575 9404 or +27 11 371 3711, emailing care@fnb.co.za or fnbcard@fnb.co.za, or reaching out to them on social media platforms such as Twitter, LinkedIn, and Facebook.
The customer care unit is available on weekdays from 08:00 – 19:00 (Mon – Fri), 08:00 – 13:00 Sat (weekend). The best part about lodging your complaints through the customer care unit is that the bank follows up to confirm whether it was resolved. The unit receives customers’ issues through the general department and forwards them to the departments that handle the particular complaint.
How do I lodge a complaint to Fnb Bank?
If you have any questions related to FNB Bank, you can contact FNB Bank in several ways. You can visit the nearest branch personally, or contact them remotely via email, phone, social media, or other channels created by the bank. This way, you can get assistance for your needs without any hassle.
FNB Credit Card Contact
How do I contact FNB credit card customer support? If you have any inquiries about your credit card, contact the credit card department through these platforms:
- Telephone Numbers: 087 575 1111, 087 736 4800, 087 577 7000, 087 575 9406
- International Phone Number: +27 11 371 3711
- Email Address: fnbcard@fnb.co.za, care@fnb.co.za
Connect with Social Media Facebook and Twitter
FNB has ChatBanking, an important innovation that enables customers and prospectus customers to chat with the bank. It is also a convenient way of getting issues and concerns sorted. Other similar options you could use are Facebook and Twitter.
Does FNB have Twitter? Yes, it does. Unlike the other options, these are the steps you ought to follow if you wish to have your issue resolved via Twitter:
- First of all, follow the Fnb bank Twitter handle.
- Tweet any query related to your FNB Credit Card.
- You can also attach the issues file
Steps for banking on Facebook
This option requires you to make use of your Fnb online banking. These are the steps you ought to follow while using it:
- Go to the Fnb online platform and tap on the settings option from the Express tab.
- Add your profile.
- Log in to Facebook and send a direct message to FNBChatBanking.
- The bank will get back to you once your message is received.
Editorial Note: The information in this post is deemed accurate at the time of publication. Please note that we are not affiliated with FNB, and the bank reserves the right to change its operations as it deems fit. Neither the author nor the publisher of this website is liable for any losses that may occur from this use or misuse of the information in this post.
Author
Hello friends, my name is RK Singh and I am an engineer. However, by profession, I am a blogger; I have a keen interest in the finance niche. My main goal in starting this blog is to solve the difficulties people face in using online banking, bank branch codes, debit cards, and credit cards. I am not affiliated with any bank or company. I strive to provide people with accurate information so that they can achieve their goals correctly. If you still have any queries, please feel free to follow my social media accounts listed below and ask questions without hesitation. Thanks.
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